Privacy Policy
How we collect, use, and protect your personal information.
Information We Collect
We collect information that you provide to us directly when using our website, including your name, email address, shipping address, and order-related communications.
We may also automatically collect technical information such as your Internet Protocol (IP) address, browser type, device information, and browsing activity. This information helps us understand how visitors use our website and improve overall performance.
How Information Is Collected
Personal information is collected when you place an order, contact us, or interact with our website.
Certain non-personal information may be collected automatically through cookies and similar technologies used by the Wix platform.
Purpose of Data Collection
We collect personal and non-personal information in order to:
Process and fulfill orders
Provide customer support
Communicate service-related updates
Improve website functionality and user experience
Comply with legal and regulatory requirements
Storage and Security of Information
Our website is hosted on the Wix.com platform. Wix provides the infrastructure that allows us to operate our online store.
Your information may be stored through Wix’s data storage systems, databases, and general applications, which are protected by secure servers and firewalls.
All payment transactions are processed through secure payment gateways that comply with PCI-DSS security standards. Knot Your Key does not store full credit card details.
Sharing of Personal Information
We do not sell, rent, or trade personal information to third parties.
Information may be shared only with trusted service providers, such as payment processors and delivery services, when necessary to complete your order or comply with legal obligations.
Communication With Users
We may contact you when necessary regarding your order, customer support requests, service updates, or legal matters related to your use of the website.
Communication is typically conducted via email and only when relevant to your interaction with our services.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies provided by the Wix platform to enable core functionality, enhance security, and analyze site performance.
You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
Your Data Rights
You may request to access, correct, update, or delete your personal information at any time by contacting us via email.
Requests will be handled in accordance with applicable data protection laws.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will take effect immediately upon being posted on this page. We encourage visitors to review this policy periodically.
Contact Information
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:
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